Salesforce community cloud
Salesforce has created a platform called Experience Cloud that enables companies to build online communities for their clients, partners, and staff members. It enables businesses to create branded, interactive, and communicative online communities where locals can communicate, exchange knowledge, look for help, and have discussions. To improve cooperation and foster fruitful interactions within the community ecosystem, Experience Cloud offers tools that can be used to customize the community experience, control user access and rights, and interface with other Salesforce applications.
Who can benefit?
- Salesforce’s Experience Cloud is a flexible solution that helps a variety of stakeholders and organizations.
- The development of client communities is made possible, partner collaboration is improved, and internal employee engagement is encouraged.
- It can be used by nonprofits, governmental organizations, academic institutions, and a variety of businesses to create dynamic online communities that stimulate communication, information sharing, and relationship-building for better business outcomes.
- Features: Allows businesses to design unique online communities.
- Benefit/Value: Customises community experiences for a particular user group, increasing participation.
- Features: Promotes real-time communication and file sharing.
- Benefits/Value Improved community members’ ability to communicate and exchange.
- Feature: Granular control over who can enter and participate in the community is offered.
- Benefit/Value: Ensures data security and adherence to privacy laws, adding value.
- Features: Effectively organises and manages community content.
- Benefit/Value: Adds value by making it simple for consumers to access pertinent information and enhancing their experience.
- Feature: Easily connects to other Salesforce products and outside programmes.
- Benefit/Value: Streamlines corporate procedures while improving functionality and data sharing.
- Feature: Includes gamification components to promote involvement.
- Benefit/Value: Increases user retention and involvement within the community, adding value.
- Feature: Integrates community features for customer help.
- Benefit/Value: By enabling consumers to report problems and request assistance, it improves customer care.
Why chooses Mirketa?
Trusted Salesforce Consulting Partner:
- Mirketa stands proud as a trusted Salesforce Gold Partner with a decade of expertise in Salesforce Experience Cloud.
- Our certified consultants bring profound knowledge and hands-on experience, ensuring the seamless and successful deployment for your community.
A Strategic Approach:
- We begin by meticulously understanding your industry’s distinct pain points and goals.
- Leveraging the power of Salesforce Experience Cloud, we devise targeted solutions that address your specific challenges.
- From data-driven insights to automation, we harness Experience Cloud’s capabilities to drive tangible results, enhancing your community driven endeavours.
Let our expertise and passion elevate your business to new heights. Engage with us today to unlock the true potential of Salesforce Experience Cloud for your success.
Ready to discuss your Salesforce Community Cloud needs? Contact us for a free consultation.
Success stories
Predicting Customer Churn for a SaaS company
Mirketa built Salesforce Einstein Prediction model for predicting
+ Read more
Re-engineer the student application assignment/tracking process
The client is a private nursing college
+ Read moreReady to discuss your Salesforce Community Cloud needs?
Contact us for a FREE consultation.
Success Stories
