Office 365 Support2024-06-14T05:08:33+00:00

Managed IT Services

24 by 7 support. AI based Self Service Portal. Proactive Security Fixes.

We manage your IT infrastructure so you can focus on your business.

We manager it all – desktop, on prem servers, printers, print servers, cloud servers and office 365

Why us?

  • Experience: Our team includes industry veterans who have setup Managed IT services systems and tools for multiple organizations
  • Cost effective: Our AI based portal helps handle many of the common user requests and our blend of onsite and offshore team leverages offshore team members where possible.
  • Better employee experience: Our AI Chatbot and Knowledgeable staff helps solve problems in the shortest possible time, resulting into better employee satisfaction and productivity.

Ready to discuss your IT infrastructure challenges? Contact us for a free consultation

Managed IT services include:

Server management

  • System Alerts and Monitoring
  • O/S Patch Management
  • Server emergency O/S updates and patches
  • Server Backups
  • Weekly healthchecks
  • File and system restores
  • Backup agent updates
  • Backup software
  • Print server management – print permissions, print groups, printer setup

Workstations management

  • O/S Patch management
  • Emergency O/S updates and patches
  • Update anti Malware, anti-virus, vulnerability scans, HIPAA compliance audit
  • Quarterly health checks on hardware

Self help portal

  • AI-based self-help portal for IT support needs like password resets, printer configuration, access management, etc.

Managed IT services

Onsite visits

Onsite consultant when needed.

User IT support desktop (remote)

  • Office 365 application support
  • Other application support and troubleshooting
  • Network connectivity issues
  • Password Management
  • Spam management
  • AI driven Self Service Portal
  • User onboarding and termination
  • Active Directory
  • Printer setup
  • Access Management

Network and firewall management

  • Firewall management
  • LAN management
  • HIPAA compliance audit
  • Content filter management
  • Intrusion detection testing

After office hours support

  • AI chatbot for self help plus customized packages for after office support needs.

Ready to move to us?

Contact us for a FREE consultation on Managed IT services and Quote customized for your needs.

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