Opportunity/Problem Statement:

• Business offers the membership to the potential members through various channels. The payment gateways used for these channels were different and It was a challenge to maintain the payment gateways with their compatibility with each channel.
• As a result, any potential improvements related to payments were facing the impediments of complexity and compatibility to the proposed changes, and consequently holding off the crucial business decisions.

Solution Highlights:

• Mirketa created a backend environment for a newpayment gateway that would seamlessly integrate with all channels and manage payment processes without any disruptions.
• In addition to payment processing, Mirketa also dev eloped a solution to handle potential refund processes and designed a corresponding workflow. The solution was based on a flexible architecture that considered the dynamic nature of possible future improv ements in payment processes.

Results:

• The efforts to verifying and redesigning the improvements as per the compatibility of different channels reduced from many to one which streamlined the business decisions.
• The maintenance for the single payment gateway became less time consuming and easier.
• The backend load of handling transactions through different payment gateways separately was also reduced.